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Jennifer Ziegler

Associate Professional Specialist


Jennifer A. Ziegler (Ph.D., University of Colorado) is Associate Teaching Professor of Management at the Fanning Center for Business Communication. Dr. Ziegler teaches undergraduate and graduate courses in management communication and management writing. An alumna of Georgetown University, Dr. Ziegler's first career was in public accounting. She later earned an M.A. in Speech Communication from the University of Illinois, and a Ph.D. from the University of Colorado. Dr. Ziegler was previously chair and graduate program director in the Department of Communication at Valparaiso University, where she developed an expertise in digital and social media. Dr. Ziegler conducts research in the management and practice of safety in dangerous occupations (particularly wildland firefighting) with a focus on the relationship between investigative reports and organizational culture.




  • Management Communication
  • Management Writing


"Using Escaped Prescribed Fire Reviews to Improve Organizational Learning ,"  Joint Fire Science Program, August20, 2012, 31.

"Managing the meaning of leadership: Leadership as 'communicating intent' in wildland firefighting ," (with Michael T DeGrosky),  Leadership, 4, August, 2008, 279-297.

"The story behind an organizational list: A genealogy of wildland firefighters’ Ten Standard Fire Orders,"  Communication Monographs, 17, 2007, 415-442.

"Discursive opening and closing in organizational self-study: Culture as trap and tool in wildland firefighting safety,"  Management Communication Quarterly, 17, 2004, 319-359.


James M MacCrea, Marlane Steinwart, Jennifer Ziegler, National Communication Association, Orlando, FL, "Remembering Apple CEO Steve Jobs as a 'Transformational Leader': Implications for Pedagogy and Theorizing," (November15, 2012).

Jennifer Ziegler, Cramer Fire Staff Ride, Salmon-Challis National Forest, Salmon, ID, "Cramer Fire Staff Ride: Making Sense of the Story," (June25, 2012).