Mendoza Directory

Faculty & Research

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Kaitlin Wowak

Assistant Professor

BIO

Professor Wowak’s research interests lie within the field of strategic supply chain management, with a focus on supply chain knowledge and disruptions. In recent studies, she has focused on product recalls and how these disruptions can facilitate organizational learning and capability development to mitigate the impact of future disruptive events. She is also currently studying traceability and how firms can trace products as they are distributed through global networks. Her research has been published in Strategic Management Journal, Decision Sciences, Journal of Supply Chain Management, Journal of Business Logistics, and IEEE Transactions on Engineering Management. She received her Ph.D. in business administration from the Pennsylvania State University; her M.S. in information systems from Johns Hopkins University; and her B.S. in finance from the University of Florida. She teaches introduction to process analytics to undergraduates.

AREAS OF EXPERTISE

EDUCATION

TEACHING

  • Introduction to Process Analytics

PUBLICATIONS

"Resource Gaps and Resource Orchestration Shortfalls in Supply Chain Management: The Case of Product Recalls," (with David J. Ketchen, Jr., Christopher W. Craighead), To appear in Journal of Supply Chain Management, 50, 6-15.

"Throwing Caution to the Wind: The Effect of CEO Stock Option Pay on the Incidence of Product Safety Problems," (with Adam J. Wowak, Michael J. Mannor, ), To appear in Strategic Management Journal.

"Supply Chain Knowledge and Performance: A Meta-Analysis," (with Christopher W. Craighead, David J. Ketchen, Jr., Tomas Hult),  Decision Sciences , 44, 2013, 843-875.

"Addressing Common Method Variance: Guidelines for Survey Research on Information Technology, Operations, and Supply Chain Management," (with Christopher W. Craighead, David J. Ketchen, Jr., Tomas Hult),  IEEE Transactions on Engineering Management , 58, 2011, 578-588.

"Towards a Theoretical Model of Supply Resiliency," (with Jennifer Blackhurst, Christopher W. Craighead),  Journal of Business Logistics , 32, 2011, 374-391.

PRESENTATIONS

Kaitlin Wowak, Christopher W. Craighead, David J. Ketchen, Jr., Annual Meeting of the Production and Operations Management Society, Production and Operations Management Society, Atlanta, GA, "A Product Recall Taxonomy: Towards a Greater Understanding of the Recall Process and Underlying Resource Gaps," (May 2014).

Kaitlin Wowak, Christopher W. Craighead, David J. Ketchen, Jr., Annual Meeting of the Production and Operations Management Society, Production and Operations Management Society, Atlanta, GA, "Keeping Products Safe and Secure: Bad Product Traceability in Supply Chains," (May 2014).

Kaitlin Wowak, Christopher W. Craighead, David J. Ketchen, Jr., Annual Meeting of the Decision Sciences Institute, Decision Sciences Institute, Baltimore, MD, "Why do some Product Recalls Succeed and others Fail?: A Grounded Theory Investigation of the Recall Process," (November 2013).

Kaitlin Wowak, Christopher W. Craighead, David J. Ketchen, Jr., Annual Meeting of the Council of Supply Chain Management Professionals, Council of Supply Chain Management Professionals, Denver, CO, "Where’s the Beef?: Recall Stressors, Bad Product Traceability, and Recall Outcomes," (October 2013).

Adam J. Wowak, Michael Mannor, Kaitlin Wowak, Academy of Management Annual Conference, Academy of Management, Orlando, FL, "Take It Back: The Effect of CEO Stock Options on the Likelihood of Product Recalls," (August 2013).

Kaitlin Wowak, Christopher W. Craighead, Annual Meeting of the Decision Sciences Institute, Decision Sciences Institute, Boston, MA, "Towards a Holistic Understanding of Product Recalls in Food Supply Chains," (November 2011).

Kaitlin Wowak, Christopher W. Craighead, David J. Ketchen, Jr., Tomas Hult, Annual Meeting of the Decision Sciences Institute (Featured Session), Decision Sciences Institute, Boston, MA, "Is Supply Chain Knowledge a Firm’s Most Valuable Resource?" (November 2011).

Jennifer Blackhurst, Kaitlin Wowak, Christopher W. Craighead, Annual Meeting of the Decision Sciences Institute, Decision Sciences Institute, New Orleans, LA, "Towards a Theoretical Model of Supply Resiliency," (November 2009).