Sinofsky’s resignation as the president of Microsoft’s Windows and Windows Live
operations may have several causes, including concerns over the launch of
Windows 8. But some accounts say his personality was at least partly to blame.
raises the question: Should having an abrasive personality be reason enough to
topple a corporate leader?
managers have a general responsibility to the overall
enterprise. They are expected to work with
other senior managers, as a team, to set overall strategy and direction, and to
participate in decisions that influence the overall enterprise.
If they lack interpersonal skills for that role, they cannot function well in
top management teams and may not be viewed as a value-adding asset outside of
their own division. Unless they prove to be indispensable drivers of
profit for their divisions, they are subject to replacement. I
suspect that the combination of disappointment over Windows 8 and the
difficulties others were having with him at the senior level led to his departure.
know from decades of management research that senior executives, universally,
perform certain roles, all requiring communication and interpersonal
skills and all requiring interaction with people. A manager who lacks the
ability to listen well, speak and write clearly, interpret situations with
respect to the measure of empathy or assertiveness required and act with both
confidence and humility will not be as able to perform the wide range of leadership roles as well as one who does.
By all accounts, Sinofsky had