BIO

Xuying Zhao conducts research on supply chain management and service operations management. In recent papers, she has investigated theoretical models of channel competition and coordination, advance selling strategy, time based competition in service industry, and inventory management with limited demand information. Xuying teaches core courses on business process analytics. After gaining a BA in Computer Science from ZheJiang University in China, she was a software engineer for Microsoft. She subsequently earned an M.S. and Ph.D in Management Science from University of Texas at Dallas.

AREAS OF EXPERTISE

• Supply Chain Management
• Service Operations Management
• Business Problems on the Interface Between Operations and Marketing

EDUCATION

• Ph D, University of Texas at Dallas
• MS, University of Texas at Dallas
• BS, ZheJiang University

TEACHING

• Introduction to Process Analytics
• Supply Chain Management

PUBLICATIONS

"Coordinating a Supply Chain with a Manufacturer-Owned Online Channel: A Dual Channel Model under Price Competition," (with Jennifer Ryan, Daewon Sun, ), To appear in IEEE Transactions on Engineering Management.

"Optimal Pricing and Capacity Investment for Lead Time Sensitive Demand," (with Dennis Yu, Daewon Sun), To appear in IEEE Transactions on Engineering Management.

"Competition and Coordination in Online Marketplaces," (with Jennifer Ryan, Daewon Sun, ),  Production and Operations Management, 21, November, 2012, 997-1014.

"Lead Time and Price Quotation Mode Selection: Uniform or Differentiated?" (with Kathryn E. Stecke, Ashutosh Prasad),  Production and Operations Management, 21, January (1st Quarter/Winter), 2012, 177-193.

"Advance Selling by a Newsvendor Retailer," (with Ashutosh Prasad, Kathryn Stecke, ),  Production and Operations Management, 20, January (1st Quarter/Winter), 2011, 129-142.

"Pre-Orders for New To-Be-Released Products Considering Consumer Loss Aversion," (with Kathryn Stecke),  Production and Operations Management, 19, March, 2010, 198-215.

"Production and Transportation Integration for a Make-to-Order Manufacturing Company with a Commit-to-Delivery Business Mode," (with Kathryn Stecke, ),  Manufacturing & Service Operations Management, 9, 2007, 206-224.

WORKING PAPERS

Daewon Sun, Jerry Wei, Shawn O'neil, "Machine Learning Algorithms for Solving Newsvendor Problems with Limited Demand Information."

Pang Zhan, "Profiting from Demand Uncertainty: Pricing Strategies in Advance Selling."

Pang Zhan, Kathryn E. Stecke, "The Impact of a Retailer's Advance Selling Capability on Supply Chain Performance."