Faculty & Departments

Marketing Calendar

Marketing - Sharing Scholarship Series - 2011 Spring - Katherine Lemon

Katherine Lemon

Date/Time:

March 25
1:30 - 3:00 p.m.

Location:

Mendoza Room 339

Open to:

faculty

Contact:

Sandy Palmer


Description

Professor Katherine Lemon from Boston College will present her research to the Marketing Department.

Topic: "Maximizing the Value of Customer Feedback -Getting the Most out of Your Customer's Compliments, Complaints and Suggestions"