
Marketing Calendar
Marketing - Sharing Scholarship Series - 2011 Spring - Katherine Lemon
March 25
1:30 - 3:00 p.m.
Mendoza Room 339
faculty
Sandy Palmer
Description
Professor Katherine Lemon from Boston College will present her research to the Marketing Department.
Topic: "Maximizing the Value of Customer Feedback -Getting the Most out of Your Customer's Compliments, Complaints and Suggestions"