News & Events

Articles for 'Consumer'

GM's balancing act—Showing compassion and toughness

March 21, 2014

This CNBC article quotes Management Professor Kaitlin Wowak on Mary Barra's comments to consumers regarding GM’s recall.
Read More


Barra on recall: 'Terrible things happened'

March 18, 2014

CNN Money quotes Management Professor Kaitlin Wowak on GM’s recall.
Read More


GM recalls 1.5 million additional cars, will take $300-million charge

March 17, 2014

This Los Angeles Times article quotes Management Professor Kaitlin Wowak on GM’s recall.
Read More


GM Reports 3 More Recalls, ‘Redoubles’ Safety Efforts

March 17, 2014

Management Professor Kaitlin Wowak is quoted in this Bloomberg article about General Motors CEO Mary Barra’s message to consumers.
Read More


U.S. Postal Service May Deliver Financial Services

February 26, 2014

This Consumer Eagle article quotes Management Professor Jim O’Rourke on the benefits of the Postal Service providing financial services.
Read More


6 killed in GM cars with faulty ignition switches

February 14, 2014

Management Professor Kaitlin Wowak is quoted in this USA Today article about the General Motors recall.
Read More


ND Expert: Recalls damage GM, Toyota brands

February 13, 2014

Kaitlin Wowak, assistant professor of management says General Motors and Toyota Motor Corp. brands will suffer due to recent recalls by both companies.
Read More


GM recalls 778K cars to replace ignition switches after fatal crashes

February 13, 2014

The Detroit News quotes Management Professor Kaitlin Wowak about the General Motors recall.
Read More


Unions angered by Postal Service’s Staples outlets

February 3, 2014

The Topeka Metro News quotes Management Professor James O’Rourke about Postal Service retail centers opening in retail stores.
Read More


ND business prof wins research award for study on product recalls

November 18, 2013

Kaitlin Wowak's study examining how companies manage food recalls won a research award from the Decision Sciences Institute.
Read More