SmithBucklin is the world’s largest association management and professional services company providing full-service management and related staff resources to more than 320 trade and professional associations, government institutes and corporations. Henry previously worked for SmithBucklin between 1983 and 1996, having served as chief staff executive for a variety of client associations in addition to other corporate executive responsibilities.
Since Henry’s return to SmithBucklin as its CEO in August 2002, the company has shattered every performance record from the previous 60 years in areas that include client retention, new client acquisition, employee satisfaction, financial performance and growth. Under his leadership, the company has launched a number of initiatives, including the SmithBucklin Innovation Center, The William E. Smith Institute for Association Research, and the company’s Leadership Development Series for client association board members. He also oversaw the creation of a strategic partnership with MCI Group, which extends SmithBucklin’s service offerings around the world.
Fulfilling his vision to make SmithBucklin a 100% employee-owned company, Henry led the transfer of the company’s ownership form its financial investors to its employees in 2005. The SmithBucklin Employee Stock Ownership Plan (ESOP) allows every employee an equal opportunity to acquire ownership in the company.
Henry is a dedicated, ongoing student of leadership, committed to speaking and writing on the topic as a way to teach and give back. He has authored two articles for BusinessWeek, “Leadership Lessons from Mom” and “When CEOs Aren’t Leaders” published in 2006 and 2007, respectively. His timely commentary “We Need Real Leaders – Not Just Lofty Titles” was published in Crain’s Chicago Business on March 23, 2009.
Henry’s thoughts on leadership and culture have been prominently cited in several books including Results Rule! Build a Culture that Blows the Competition Away by Randy Pennington, Second to None by Charles Garfield, Reinventing Talent Management by William A. Schiemann, and On My Honor, I Will: The Blueprint for Integrity-Driven Leadership by Randy Pennington.
Henry is one of twenty-five leaders featured in the 2007 book Apples are Square – Thinking Differently About Leadership, by Susan Smith Kuczmarski and Thomas D. Kuczmarski, in which the authors reveal the results of their five-year search for characteristics of the ideal 21st century leader.
Prior to rejoining the SmithBucklin management team, Henry served as chairman, president and CEO of CourtLink Corporation, an online service for retrieving court records and electronically filing legal documents to and from our nation's courts. In December 2001, Henry led the successful sale of CourtLink to LexisNexis.
Henry holds an MBA from the University of Chicago and a B.S. and M.E. in operations research from Cornell University.