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Sandra Dean Collins

Associate Teaching Professor of Management

BIO

Professor Collins teaches courses in conflict management, persuasion, negotiation, business speaking, and business writing to undergraduates and MBA candidates in the Mendoza College of Business. Her publications include Communication in a Virtual Organization (Thompson South-Western, 2003), Managing Conflict and Workplace Relationships (Thompson South-Western, 2007), Listening and Responding (Thompson South-Western, 2005), and Persuasion (Thompson South-Western, 2009). With a background in social psychology, she specializes in inter-group interaction, conflict management, and persuasive communication. Outside of academics, she has worked as a licensed financial services broker and as a purchasing agent, and has owned a small business.

AREAS OF EXPERTISE

EDUCATION

TEACHING

  • Conflict Management
  • Corporate Sustainability Reporting
  • Management Writing
  • Negotiation
  • Persuasion
  • Management Communication
  • Negotiations

HOMEPAGE

PUBLICATIONS

Books

Interpersonal Communication: Listening and Responding, South-Western Cengage Learning (2009).

Managing Conflict and Workplace Relationships, South-Western Cengage Learning (2009).

Persuasion, South-Western Cengage Learning (2009).