The following is an excerpt from USA Today article that quotes Management Professor James O’Rourke about labor officials reaction to the opening of Postal Service retail centers in Staples stores. To read the entire article visit: Postal Service, union wrangle over Staples
The opening of Postal Service retail centers in dozens of Staples stores around the country is being met with threats of protests and boycotts by the agency's unions.
The new outlets are staffed by Staples employees, not postal workers, and labor officials say that move replaces good-paying union jobs with low-wage, nonunion workers.
, a professor of management at the University of Notre Dame, said the Postal Service is simply following the trend of other businesses such as banks and medical clinics opening in grocery and drug stores to get more customers and save overhead costs.
"You can't blame the union for looking suspiciously at this move, but from the perspective of postal management and postal customers, this is all good," O'Rourke said.